CONTACT INFORMATION
Western Region: (800) 722-7745 or (951) 738-9898
Midwest Region: (800) 782-7554 or (630) 691-2839
Northeast Region: (800) 345-6398 or (413) 532-1435
Southern Region: (800) 468-6001 or (713) 977-9868

Accounts Receivable / Credit Department:
(951) 738-9898, Ext. 384 (951) 738-9898

MINIMUM ORDER
There is a $50.00 minimum for all US domestic orders. A $5.00 service charge will apply to any orders not meeting the $50.00 minimum.

International orders destined for countries outside the US have a USD $250.00 minimum order requirement. A USD $30.00 service charge will apply to any orders not meeting the USD $250.00 minimum.

REMITTANCE
Please remit all payments to:

ACM Technologies, Inc.
P.O. BOX 30089
Los Angeles, CA 90030-0089

RETURNED CHECKS
A $25.00 service charge will be assessed for any checks returned to ACM Technologies, Inc.; in the event the financial account is closed and/or the check is marked "Non-Sufficient Funds".

FINANCE CHARGE
Interest will be charged on all past-due amounts at the rate of 1.5% per month. In addition, any applicable collection and/or legal fees will be assigned as they are incurred.

INVOICE DISCREPANCIES
Please note that any invoice discrepancies must be reported to our Accounts Receivable department within 5 business days of receipt of invoice; and within 30 calendar days for International orders.

JURISDICTION AND VENUE
The Buyer agrees that ACM Technologies, Inc. retains the right of Jurisdiction and Venue in the State of California. The Buyer further agrees that any litigation arising from (or) out of any transaction with ACM Technologies, Inc. shall be heard in the appropriate State or Federal Court of Riverside County, California USA; or closest the venue there from.

EQUIPMENT AND ACCESSORIES
These terms and conditions do not apply to equipment and/or accessories. For equipment policies, please contact your Account Executive.

WARRANTIES
ACM Technologies, Inc. does NOT warrant any Original Equipment Manufacturer (OEM) photoreceptors, toners, developers, cartridges, or imaging units. All sales are final.

There is a 90-day limited parts warranty on all equipment. The manufacturer's warranty does not cover the cost of labor, shipping, incidental damage, equipment exchange, or returns.

Guaranteed Limited Warranty:
ACM aftermarket photoreceptors, toners, remanufactured cartridges, and parts (including lamps, rollers, blades, etc.) are all manufactured under stringent quality control standards, assuring performance that meets or exceeds the performance of the OEM. ACM Technologies, Inc. warrants each ACM aftermarket photoreceptor, toner, and part to be free from manufacturing related defects in materials or workmanship for a period of 90 days from the date of purchase. ACM Technologies, Inc. warrants each remanufactured laser cartridge to be free of defects in both materials and workmanship for a period of 6 months from the date of origianl invoice. If, at any time, ACM aftermarket supplies and parts fail to perform per the aforementioned, ACM Technologies, Inc. will replace the item or issue a credit for the full purchase price.

LIMITATIONS AND LIABILITY
ACM Technologies, Inc. makes no representation of warranty or implied warranty. Buyer further agrees ACM Technologies, Inc. will not be held liable for consequential damage to systems or components internal or external. Buyer accepts full responsibility for use of said product.

SHORTAGES OR DAMAGES
ACM Technologies, Inc. will pack all product orders in compliance with industry standard packaging procedures. We do not assume responsibility for products lost or damaged while in transit to our customers. All shortages or damages from UPS, FedEx, or other freight carriers must be noted on the Bill of Lading, and reported to ACM Technologies, Inc. within 48 hours of receipt. Shortages and freight damages must be filed at the receiving site with the freight carrier. If you see that your product has visible damage upon delivery, please refuse the shipment from your carrier.

If you notice a shortage or damage after the carrier has left your premises, you must file a claim with the carrier according to their policies. For assistance on making carrier claims, please contact our Customer Service Department.

Claims for losses and/or damages may not be deducted from an ACM Technologies, Inc. invoice. We are willing to assist our customers in collecting against claims for loss or damage, but this willingness does not make ACM responsible for collection of the claims, or replacement of the products.

RETURNS
Prior to returning any merchandise purchased from ACM Technologies, Inc., you must contact our Customer Service Department to obtain a Return Authorization Number along with shipping instructions.

Any product returned MUST be in resalable condition and in the original packaging. Please DO NOT mark, or write address or Return Authorization Numbers on the outside of the original packaging.

A 20% restocking fee will apply for all returns. A Return Authorization Number is the only form of authorization for return of product(s). Return Authorization Numbers are valid for 15 days from date of issue. Returns are only accepted within 30 days of original invoice date. Receipt of a Return Authorization Number does not imply credit will be given for the returned product, as all returned Product(s) require an inspection by ACM Technologies, Inc. prior to granting any credits.

DEFECTIVE RETURNS
All returns MUST be pre-authorized by ACM Technologies, Inc. and MUST have a Return Authorization Number; otherwise shipments returned without prior assigned Return Authorization Numbers will be refused. All products returned MUST be in resalable condition and in the original packaging. Under no circumstances is ACM Technologies, Inc. liable for any direct, indirect, special, or consequential damages caused by defective products. The maximum liability for ACM Technologies, Inc. is limited to the purchase price of the product. For all returns, we ask that you please NOT write or mark on original packaging of the product.

Defective product returns must be shipped freight prepaid to:

ACM Western Region
Warehouse #114
2535 Reserach Drive
Corona, CA 92882