Program
Advantages
When you become a Toshiba Business Products
Center through ACM, you can purchase selected high quality
Toshiba digital copiers, network printers, and facsimiles with
no equipment or supply quotas. Competitive pricing ensures that
you offer customers the best value in the industry. And Toshiba,
one of the largest corporations in the world, stands behind every
product you sell.
Online
Support Through FYI
"FYI", Toshiba's award winning intranet web site provides
access to sales and service training, product specs, tech support,
competitive information, and service updates 24/7. You can download
drivers, operation manuals, review technical bulletins, and even
get sales materials anytime, day or night. You are provided free
access to BERTL "Datacheck". This comprehensive, downloadable
reference guide gives you competitive product specs for copiers,
faxes, and printers in one complete database, so you can compare
Toshiba features, and value, against all major brands.
State
of the Art Sales and Service Training
Toshiba's Authorized Distributors provide you with service
training programs and manuals in CDs. Toshiba's Computer Based
Service Training Programs provide the factory training and knowledge
you need to keep customer's systems performing at their peak.
You also have 24/7 access to Toshiba's award-winning Digital Dimensions
One sales training program, which will empower you with industry
knowledge, the latest product information, and proven selling
techniques to successfully compete in the market.
Technical
Support
After completing the CD-based service training and online test,
you'll get access to Toshiba's technical hotline and receive a
certificate acknowledging training completion, and added credibility
resulting in improved sales efforts.
Network
Training
To keep you competitive in the digital-connected office environment,
the Business Technology Association offers online ProTech Network
Service Training, the only program created specifically for business
equipment dealers making the transition from analog to digital
connected products. Toshiba supports your participation in this
program.
In
Touch Center and Field Sales Support
To address the software and connectivity questions of digital
products, you and your customers will have access to the In Touch
Support Center. Toshiba Distributors also provide comprehensive
hardware support. Plus, Toshiba's field sales force is always
there to back you up.
Emergency
Parts Support
Qualifying TBPC's anywhere in the country can receive emergency
parts shipped directly from Toshiba's parts warehouse strategically
located in Memphis TN, the home of Federal Express. Most parts
can be shipped for next day delivery. Customers appreciate that
you can respond quickly and minimize downtime.
Get
Started Today
To become a TBPC, contact us and then simply complete the Toshiba
service training program for each product model you plan to sell.
There are no other financial commitments or production requirements.
One
Step Further
You've established yourself as a successful TBPC... so what's
next? Contact your Toshiba DSM to become a fully Authorized Dealer.
